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Consumer Voice Submits Comments to CMS on its Notice of Proposed Rule Making

June 07, 2023

Consumer Voice has submitted comments to the Centers for Medicare & Medicaid Services (CMS) on its April 10, 2023 Notice of Proposed Rule Making (NPRM). The rule proposes to increase Medicare rates for nursing home stays by 3.7% in 2024. In addition, the rule proposes new measures of quality and some changes to the Medicare Value Based Purchasing Program. Consumer Voice voiced strong opposition to CMS's proposal to adopt the CoreQ measure as part of its Skilled Nursing Facility Quality Reporting Program (QRP) to survey resident satisfaction. While Consumer Voice does support directly measuring resident satisfaction, we oppose the use of CoreQ, a measure developed by and for the nursing home industry. The measure is biased toward positive reviews, is too vague, and excludes too many residents. In the letter, we urge CMS to reconsider its decision to use this measure.

Read our full responses to the NPRM.

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