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Long-Term Care Ombudsman Casework: Advocacy and Communication Skills DVD and Training Materials
$15.00
Strength in Numbers: The Importance of Nursing Home Family Councils (DVD)
$30.00
Dispute Resolution Skills for Long-Term Care Ombudsman
$5.00
Basic Complaint Handling Skills for Ombudsman
$5.00
Advocates for Residents' Rights
$5.00

The Consumer Voice envisions a world in which all consumers of long-term care, services and supports are treated with respect and dignity and have a wide range of affordable, quality options across all settings.

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