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2016 Webinar Series

August 09, 2016 - October 11, 2016        

Consumer Voice is hosting an exciting three-part webinar series featuring expert speakers, and important skills, strategies, and advocacy tips on important issues facing long-term care consumers! 

Register for one, two or get a discount when you register for all three webinars!

Webinar #1 – Preventing Avoidable Hospitalizations: A Primer for Consumer Advocates

Recording is now available in our online store.

Preventing avoidable hospitalizations starts with early recognition of a slowly developing medical condition, and then escalation of care whereby nursing home staff practice at the top of their license. Through this webinar you will learn about the early indicators of preventable conditions and effective interventions, and the management systems and practices needed to implement them. 


Marcia K. Flesner, PhD, RN, Sinclair School of Nursing, University of Missouri (left) ///   Barbara Frank, B&F Consulting (right)



Webinar #2 – Obtaining Quality Care for Residents with Dementia

Recording is now available in our online store.

When the needs of residents living with dementia are met, incidences of resident stress are significantly reduced.  Practicing person-centered approaches and interventions increase the likelihood that the message being communicated by the resident will actually be heard and addressed, leading to better outcomes and more satisfaction for the resident.  This webinar presents successful person-centered strategies that lead to quality care for residents with dementia.

PresenterJonathan Evans, MD



Webinar #3 – Piecing Together Quality Long-Term Care

Recording is now available in our online store.

Most of us will, at some point in our lives, need assistance with the tasks of everyday life. What are the options available?  Where can you go for information and assistance? What types of things should be considered? This webinar will walk you through the different pieces you, or your client, need to consider to obtain quality long-term services and supports.

PresenterRobyn Grant, MSW

Information From the Event

Find recordings for all webinars in our online store.