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Long-Term Care ConsumersFamily MembersAdvocates
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2018 Consumer Voice Annual Conference

October 22, 2018 - October 24, 2018        

At the 2018 Conference, you will:

  • Listen to key experts at the federal level discuss the latest policy updates;
  • Hear the voice of long-term care consumers;
  • Connect with advocates nationwide and learn about best practices;
  • Gain skills relevant to your work; and
  • Return to your state and community revitalized and equipped with new tools to put your systems and individual advocacy into action!

Plus, the *NEW* conference hotel in Alexandria, Virginia offers:

  • Free wifi throughout the hotel and in meeting rooms
  • Two on-site restaurants
  • Free shuttle to Reagan National Airport, King Street and Old Town Alexandria, and Braddock Street Metro.
  • Exciting location walking distance from the Old Town Alexandria historic district and Potomac River

Conference session topics will include: 

  • Successfully Challenging Transfers and Discharges
  • Medicaid Funded Assisted Living: Improved Oversight is Needed
  • The Intersection of Guardianship and Long-Term Care
  • Ombudsman Partnerships with Legal Services
  • Advocating for Older Adults who have Experienced Trauma
  • Helping Families Become Positive Partners
  • Supported Decision-Making Listening Session
  • Ombudsman Practice Tips for Facilitating Meetings between Consumers and Facility Representatives
  • Defining Quality with Resident Voices
  • Consumer Rights and Nursing Home Arbitration Clauses
  • Protecting Residents Rights Through Discharge Notice Collection and Review
  • Challenges and Innovations in Systems Advocacy by LTC Ombudsman Programs

Click here for more information. 

Special Accomodations


The following are included with your conference registration

Sunday (10/21) Monday (10/22) Tuesday (10/23)
Evening Reception
Box Lunch, Coffee Breaks and Awards Ceremony and Reception Plated Lunch, and Coffee Breaks

Total Registration and Optional Fees Due:

Attendee Type CV Member Non-Member Long-Term Care Consumers (Residents)
Early: by 7/31 by 08/10 $450 $595 Free
Regular: until 09/20 $495 $650 Free
Late: after 09/20 $550 $695 Free
One-day Attendance $275 $325 Free
Intensive Only $60 $60 Free
  •   Consumer Voice Members* - $550.00
  •   Non Members (If you plan on purchasing a membership with your registration, choose the member rate instead of 'non member' rate) - $695.00
  •   Long-Term Care Consumers (Residents) - $0.00
  •   One-day Attendance - Member - $275.00
  •   One-day Attendance - Non-Member (If you plan on purchasing a membership with your registration, choose the member rate instead of 'non member' rate) - $325.00
  •   Post-Conference Intensive Only^ - $60.00
*If you are unsure of your membership status, please email csteier@theconsumervoice.org before registering.

^Post-Conference Intensive Only registration permits attendance to one intensive on Wednesday, October 24th and no other portion of the conference. Indicate intensive choice below in Additional Options.

Additional Options

Help Bring Residents to the Conference

Making the resident voice heard is integral to our mission and to our annual conference. Your contribution can help residents and long-term care consumers attend our conference. Donors supporting resident attendance at the conference will be acknowledged in the program book and at the conference.

  •   Contribute towards lunch for a resident during the Resident Luncheon - $50.00
  •   Contribute towards the cost of certified aides to assist residents at the conference - $65.00
  •   Contribute towards the cost of accessible vans to transport residents to the conference - $100.00

Registering with a group?

(only applicable to scholarship recipients, conference sponsors, and groups)

Registration Payment Method

To pay by check or money order, please click the button below. We will send you a receipt by e-mail; please promptly print, sign and return with your check to the address given on the receipt. Note that check payments must be sent immediately after registering. Traditional invoices are available by request; email aona@theconsumervoice.org.

Registration Cancellation Policy: All cancellation requests for registration must be made in writing. A refund, minus a $100.00 processing fee, will be made for each request dated prior to October 15, 2018. No registration refunds will be issued after October 15th. Attendees must cancel their own hotel reservations according to the hotel’s cancellation policy or incur any applicable fees.

All registrants will be automatically added to the Consumer Voice Action Network e-mail list.