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2018 Consumer Voice Annual Conference

October 22, 2018 - October 24, 2018        

At the 2018 Conference, you will:

  • Listen to key experts at the federal level discuss the latest policy updates;
  • Hear the voice of long-term care consumers;
  • Connect with advocates nationwide and learn about best practices;
  • Gain skills relevant to your work; and
  • Return to your state and community revitalized and equipped with new tools to put your systems and individual advocacy into action!

Plus, the *NEW* conference hotel in Alexandria, Virginia offers:

  • Free wifi throughout the hotel and in meeting rooms
  • Two on-site restaurants
  • Free shuttle to Reagan National Airport, King Street and Old Town Alexandria, and Braddock Street Metro.
  • Exciting location walking distance from the Old Town Alexandria historic district and Potomac River

Conference session topics will include: 

  • Successfully Challenging Transfers and Discharges
  • Medicaid Funded Assisted Living: Improved Oversight is Needed
  • The Intersection of Guardianship and Long-Term Care
  • Ombudsman Partnerships with Legal Services
  • Advocating for Older Adults who have Experienced Trauma
  • Helping Families Become Positive Partners
  • Supported Decision-Making Listening Session
  • Ombudsman Practice Tips for Facilitating Meetings between Consumers and Facility Representatives
  • Defining Quality with Resident Voices
  • Consumer Rights and Nursing Home Arbitration Clauses
  • Protecting Residents Rights Through Discharge Notice Collection and Review
  • Challenges and Innovations in Systems Advocacy by LTC Ombudsman Programs

Click here for more information. 


Information From the Event

Find materials from the conference and the conference program book here.