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Webinar: Long-Term Care Ombudsman Final Rule

March 02, 2015 - March 02, 2015        

Presented by the Administration on Community Living staff, this webinar will provide an opportunity to review sections of the rule including:

  • Responsibilities of key figures in the system, including the Ombudsman and representatives of the Office of the Ombudsman;
  • Responsibilities of the entities in which LTC Ombudsman programs are housed;
  • Criteria for establishing consistent, person-centered approaches to resolving complaints on behalf of residents;
  • Appropriate role of LTC Ombudsman programs in resolving abuse complaints; and
  • Conflicts of interest: processes for identifying and remedying conflicts so that residents have access to effective, credible ombudsman services.

Register now.

The Long-Term Care Ombudsman Programs final rule now can be found online in the Federal Register, here.

Questions? Contact NORC at ombudcenter@theconsumervoice.org

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