Resources in MO

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State Ombudsman Program

Jenny Hollandsworth, State LTC Ombudsman

Department of Health & Senior Services
Division of Senior and Disability Services

PO Box 570, 912 Wildwood Drive, 1st Floor
Jefferson City, MO 65109
Work: 800-309-3282 or (573) 526-0726
Fax: (573)751-6499
Website: http://health.mo.gov/seniors/ombudsman/

Local Ombudsman Programs

Region 01 & 10 - Council of Churches of The Ozarks
LTC Ombudsman Program

Connie Payne and Jan Badgett, Ombudsmen

3055 E. Division St, P.O. Box 3947 G.S.
Springfield, MO 65802
Work: (417) 862-3598
Fax: (417) 862-2129
Website: http://www.ccozarks.org
Area Served: Barry, Barton, Christian, Dade, Dallas, Douglas, Greene, Howell, Jasper, Lawrence, McDonald, Newton, Oregon, Ozark, Polk, Shannon, Stone, Taney, Texas, Webster, and Wright

Region 02 - Aging Matters
LTC Ombudsman Program

Emily Smith & Erin Mason, Ombudsmen

1078 Wolverine, Suite J
Cape Girardeau, MO 63701
Work: (573) 335-3331 or 1 (800) 392-8771
Fax: (573) 335-3017
Website: http://www.agingmatters2u.com/
Area Served: Bollinger, Butler, Cape Girardeau, Carter, Dunklin, Iron, Pemiscot, Perry, Scott, St. Francois, Stoddard, Madison, Mississippi, New Madrid, Reynolds, Ripley, and Wayne

Region 03 - Care Connection for Aging Services
LTC Ombudsman Program

Christina Kanak and Kasey Hinkebein, Ombudsman

106 West Young St., P.O. Box 1078
Warrensburg, MO 64093
Work: (660) 747-3107 or 1 (800) 748-7826
Fax: (660) 747-3100
Website: https://goaging.org/
Area Served: Bates, Benton, Carroll, Cedar, Chariton, Henry, Hickory, Johnson, Lafayette, Saline, St. Clair, Pettis, and Vernon

Region 04 - Young at Heart Resources
LTC Ombudsman Program

Dawn Stephens and Robin Williams, Ombudsman

1304 N. Walnut, Suite 150, P.O. Box 185
Cameron, MO 64429
Work: (660) 240-9400
Fax: (816) 396-0568
Website: http://www.yahresources.org
Area Served: Andrew, Atchison, Buchanan, Caldwell, Clinton, Daviess, Dekalb, Gentry, Grundy, Harrison, Holt, Linn, Livingston, Mercer, Nodaway, Putnam, Sullivan, and Worth

Region 05, 08, 09 - VOYCE (Mid-East AAA, Northeast AAA, and St. Louis AAA)

Chien Hung, Lisa Smith, Jessica Rogalski, Katie Morrison, Libby Sykes, Jen Joy, and Kayla Peniston, Ombudsmen

8050 Watson Road, Suite 155
St. Louis, MO 63119
Work: (314) 918-8222 or (866) 918-8222
Website: http://www.voycestl.org
Area Served: St. Louis, Northeast & Mideast Regions - (5) Adair, Clark, Knox, Lincoln, Lewis, Macon, Marion, Monroe, Montgomery, Schuyler, Randolph, Ralls, Scotland, Shelby, Pike, Warren, (8) Franklin, Jefferson, St. Charles, St. Louis, (9) St. Louis City

Region 06 - Aging Best
LTC Ombudsman Program

Ronda Giger, Rebecca Baker, and Aerica Hickman, Ombudsmen

201 W. Broadway, Bldg 1, Ste E
Columbia, MO 65203
Work: (573) 443-5823 or (800) 369-5211
Fax: (573) 875-8907
Website: http://www.agingbest.org
Area Served: Audrain, Boone, Callaway, Camden, Cole, Cooper, Crawford, Dent, Gasconade, Howard, Laclede, Maries, Miller, Moniteau, Morgan, Osage, Phelps, Pulaski, and Washington

Region 07 - Mid-American Regional Council
LTC Ombudsman Program

Angela Barnes and Scott Rowe, Ombudsman

600 Broadway, Suite 200
Kansas City, MO 64105-1536
Work: (816) 474-4240
Fax: (816) 421-7758
Website: http://www.marc.org
Area Served: Cass, Clay, Jackson, Platte, and Ray

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