Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesJoani Latimer, State LTC Ombudsman
VA Dept. for Aging & Rehabilitative Services
8004 Franklin Farms Drive
Richmond, VA 23229
Work: (804) 726-6624
Website: http://www.elderrightsva.org
Appalachian Agency for Senior Citizens, Inc.
LTC Ombudsman Program
Brenda Thompson, Ombudsman
PO Box 765
Cedar Bluff, VA 24609-0765
Work: (276) 964-4915 or (800) 656-2272
Fax: 276-963-0130
Area Served: Dickenson, Buchanan, Tazewell & Russell Counties
Bay Aging
Carol Turner, Ombudsman
100 Parker View Court
Williamsburg, VA 23188
Work: 757-220-1577
Fax: 757-220-1577
Area Served: James City & York Counties, Wiliamsburg, Newport News, Hampton & Poquoson cities
Bay Aging
Lisa Walker, Ombudsman
PO Box 610
Urbanna, VA 23175
Work: 804-758-2386 x. 1234
Fax: 804-758-5773
Website: http://www.bayaging.org
Area Served: Westmoreland, Northumberland, Richmond, Lancaster, Essex, Middlesex, Mathews, King & Queen, King William and Gloucester Counties
Bay Aging c/o SSSEVA
Willie Alston, Ombudsman
6350 Center Drive, Suite 101
Norfolk, VA 23502-4121
Work: 757-222-4542
Fax: 757-461-1068
Area Served: Southampton and Isle of Wight counties / Franklin, Chesapeake, VA Beach, Norfolk, Suffolk, and Portsmouth cities
Crater District AAA
Long-Term Care Ombudsman Prog
Carol Driskill and Fletcher Cooke, Ombudsmen
23 Seyler Drive
Petersburg, VA 23805
Work: 804-732-7020
Fax: 804-732-7232
Area Served: Dinwiddie, Sussex, Greensville, Surry & Prince George counties / Petersburg, Hopewell, Emporia & Colonial Heights cities
District 3 - Governmental Cooperative - Branch Office
Long-Term Care Ombudsman Prog
Pauline Horton, Ombudsman
104 Rex Lane
Galax, VA 24333
Work: 276-236-5228
Fax: 276-783-3003
Area Served: Bland, Carroll, Grayson, Smyth, Washington, Wythe counties / Bristol & Galax cities
Eastern Shore Area Agency on Aging
Long-Term Care Ombudsman Prog
Beth McGlothlin, Ombudsman
5432 Bayside Road
Exmore, VA 23350
Work: 757-442-9652 or 800-452-5977
Fax: 757-442-9303
Encompass Community Supports
Kathi Walker, Ombudsman
15361 Bradford Road, PO Box 1568
Culpeper, VA 22701
Work: 540-825-3100 x.3416
Fax: 540-825-0392
Area Served: Orange, Madison, Culpeper, Rappahannock & Fauquier Counties
Halifax, Mecklenburg, Brunswick Counties/South Boston city
Vacant N/A, Ombudsman
, VA
Work: Contact Office of the State Long-Term Care Ombudsman - 804-565-1600
Area Served: Halifax, Mecklenburg, Brunswick Counties/South Boston city
Healthy Generations Area Agency on Aging
Long-Term Care Ombudsman Prog
Nicole Farmer , Ombudsman
460 Lenell Lane
Fredericksburg, VA 22405
Work: 540-371-3375 or 800-262-4012
Fax: 540-371-3384
Area Served: Caroline, King George, Spotsylvania, Stafford Counties/Fredericksburg city
Human Rights Commission
Long-Term Care Ombudsman Prog.
Rosemari Walker, Ombudsman
15941 Donald Curtis Drive , Suite 240
Woodbridge, VA 22192-9201
Work: 703-792-7662
Fax: 703-792-7155
Area Served: Prince William County, cities of Manassas & Manassas Park
Jefferson Area Board for Aging
Long-Term Care Ombudsman Program
Tamar Goodale, Ombudsman
674 Hillsdale Drive, Suite 9
Charlottesville, VA 22901
Work: 434-817-5257
Fax: 434-817-5230
Area Served: Nelson, Albemarle, Louisa, Fluvana & Greene counties/ Charlottesville city
Local Office on Aging
Christian Bean, Ombudsman
4932 Frontage Rd
Roanoke, VA 24019
Work: (540) 345-0451 ext. 3041
Website: http://www.loaa.org/
Area Served: Roanoke, Craig, Botetourt, & Allegany counties / Salem, Roanoke, Clifton Forge & Covington cities
Mountain Empire for Senior Citizens, Inc.
Long-Term Care Ombudsman Program
Debbie Collier , Ombudsman
PO Box 888
Big Stone Gap, VA 24219-0888
Work: 276-523-4202 or 800-252-6362
Fax: 276-523-4208
Website: http://meoc.org
Area Served: Lee, Wise, and Scott counties / Norton city
New River Valley Area on Aging
Janet Brennend, Ombudsman
141 E Main Street, Suite 500
Pulaski, VA 24301
Work: 540-980-7720 or 866-260-4417
Fax: 540-980-7724
Area Served: Giles, Floyd, Pulaski, Montgomery counties / Radford city
Ombudsman staff: Camden Doran, Jina Kim, Donna Lee, Kristen Lucia, Carl Varner & Claire Yeomans
Northern Virginia Long-Term Care Ombudsman Program
Laura Nichols, Local Ombudsman Program Director
12011 Government Center Pkwy, Suite 708
Fairfax, VA 22035-1104
Work: 703-324-5861
Fax: 703-653-1796
Website: http://www.fairfaxcounty.gov/ltcombudsman
Area Served: The counties of Arlington, Fairfax, Loudoun, and the Cities of Alexandria, Fairfax, Falls Church
Piedmont Senior Resources AAA
Long-Term Care Ombudsman Prog
Michelle Temple, Ombudsman
1413 South Main Street
Farmville, VA 23901
Work: 434-767-5588
Fax: 434-767-2529
Area Served: Amelia, Buckingham, Charlotte, Cumberland, Lunenburg, Nottoway and Prince Edward Counties
PSA 11 - Central Virginia Alliance for Community Living
LTC Ombudsman Program
Ruth Givens, Ombudsman
PO Box 1390, 501 12th Street, Suite A
Lynchburg, VA 24505
Work: 434-385-9070
Fax: 434-385-9209
Area Served: Bedford, Amherst, Campbell, Appomattox Counties/ Bedford, Lynchburg (cities)
Senior Connections The Capital Area Agency on Aging
Long-Term Care Ombudsman Prog
Laurie Hunter and Michelle Williams, Ombudsmen
24 East Cary Street
Richmond , VA 23219-3796
Work: 804-343-3000
Fax: 804-649-2258
Website: http://seniorconnections-va.org
Area Served: Charles City, Chesterfield, Goochland, Hanover, Henrico & Powhatan counties / Richmond city
Shenandoah Area Agency on Aging, Inc.
Long-Term Care Ombudsman Prog
Suzanne Grubb, Ombudsman
207 Mosby Lane
Front Royal, VA 22630-2611
Work: 540-635-7141 x.1008
Fax: 540-636-7810
Area Served: Page, Shenandoah, Warren, Clarke, Frederick Counties, Winchester (city)
Southern AAA, Inc.
Long-Term Care Ombudsman Prog
Jan Bellard and LuAnne Eggleston, Ombudsman
204 Cleveland Avenue
Martinsville, VA 24112
Work: 276-632-6442
Fax: 276-632-6252
Website: http://www.southernaaa.org
Area Served: Patrick, Henry, Franklin, Pittsylvania counties/ Matinsville, Danville (cities)
Valley Program for Aging Services c/o Maury River Senior Center
Susan Peyton , Ombudsman
P.O. Box 8171, 325 Pine Ave.
Waynesboro, VA 22980
Work: (540) 949-7141 ext. 109
Fax: (540) 561-7477
Area Served: Rockingham, Rockbridge, Augusta, Highland, Bath counties/ Buena Vista, Lexington, Staunton, Waynesboro, Harrisonburg (cities)