News Article

Understanding Trauma and Ensuring Person-Centered Care During the COVID-19 Pandemic Training Series

September 22, 2020

During the month of September, the National Ombudsman Resource Center (NORC) released four training topics for three audiences: facility administrators, direct care staff, and family members of individuals living in long-term care facilities, as part of the training series, Understanding Trauma and Ensuring Person-Centered Care During the COVID-19 Pandemic. 

For this series, Dr. Sheri Gibson (see bio) provided training on the following topics: person-centered care, trauma-informed care, compassion fatigue, and anxiety and grief in a time of COVID-19. Each topic included one webinar recording and slides for each audience.

The trainings are available on the NORC website and in the NORC and Consumer Voice On-Demand Training Center. After each recording in the Training Center, quiz questions and answers are also available. 

View training on:

Person-Centered Care for Administrators | Staff | Families 

Trauma-Informed Care for Administrators | Staff | Families 

Compassion Fatigue for Administrators | Staff | Families

Anxiety and Grief in a Time of COVID-19 for Administrators | Staff | Families

View the Training Webinars and Materials on the NORC Website 

Take the On-Demand Training Course with Quiz Questions and Answers