Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates

Nursing Home Resident Conference Call Series

For the past three years, the Consumer Voice has hosted a series of  free national conference calls for residents of nursing homes.  They provided hundreds of residents across the country with education and resources to become empowered advocates for quality care and quality of life, both for themselves and for their peers who lack the capacity to self-advocate.  Click on the links below to learn more about each call and to access pertinent informational handouts.

Anchor2011 Resident Conference Call Resources

November 9, 2011 - Advocacy Basics for Residents of Nursing Homes

December 6, 2011 - Resident Directed Care

Anchor2010 Resident Conference Call Resources

Breaking Down Communication Barriers: Cultural Sensitivity and Verbal Listening Strategies

Staffing for Quality Care: Important Elements and Resident Involvement

Education and Empowerment for Fall Prevention



Support for resident participation in the conference call series was provided in partnership with Kendal affiliates, including Kendal Outreach and Kendal Corporation. 


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