Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

2021 Consumer Voice Virtual Annual Conference

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Join us virtually for the 2021 Conference! See the flyer.

  • Listen to key experts at the federal level discuss the latest policy updates;
  • Hear the voice of long-term care consumers;
  • Connect with advocates nationwide and learn about best practices;
  • Gain skills relevant to your work; and
  • Return to your work, your advocacy, and your community revitalized and equipped with new tools to put your systems and individual advocacy into action!

Our virtual conference will include the same great content you expect from a Consumer Voice Conference with new, unique opportunities to connect online.

Registration for the conference includes three full days of LIVE programming and 30 days of access to all of the recordings after the event.


Frequently Asked Questions


Session Topics

Session Topics

  • Finding a new systems approach to ombudsman advocacy
  • A look at state surveys: what residents, families, and advocates should expect
  • Family advocacy during COVID-19
  • What Advocates should know and do about the direct care workforce crisis
  • Building a state advocacy organization
  • Addressing inequities and disparities of care
  • Preventing neglect and abuse of residents
  • Strengthening the caregiving team
  • Improving guardianship policy and practice
  • Increasing outreach to the LGBTQ Community
  • Train the Trainer: a new curriculum for Long-Term Care Ombudsmen
  • Pushing for transformational change

and more ...

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Preliminary Agenda

Preliminary Agenda

Agenda is subject to change.

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Sponsor and Exhibitor Information

Sponsor and Exhibitor Information

Our conference platform provides easy and engaging networking occasions and interactive sessions.  Last year, we had nearly 700 participants from 45 states and the District of Columbia. By joining us virtually you will have the opportunity to reach more people than ever before.  Learn more about sponsorship and exhibit booth opportunities.

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