Resources for Long-Term Care Consumers

Click the links below for resources for consumers on how to achieve quality long-term care. 

• Nursing Home Residents
• Assisted Living Residents
• Consumers of Home and Community-Based Services
• Policy Resources and Information
• Consumer Stories and Engagement

Nursing Home Discharges

You’ve been told to leave…now what?

Resources for Consumers

Avoiding Drugs Used as Chemical Restraints

Resources for Consumers

Pursuing Quality Long-Term Care Podcast

Listen to the Podcast

Address from Advocate Penny Shaw at the 2018 Consumer Voice Annual Conference
Penny Shaw has been living in a nursing home for 17 years. She is a nationally recognized public elder, nursing home and disability advocate and activist. In October 2018, she gave a keynote address on rights and empowerment at the Annual Conference of the National Consumer Voice for Quality Long-Term Care, Resident Empowerment Luncheon.

Piecing Together Quality Long-Term Care: A Consumer's Guide to Choices and Advocacy 
This guide from the National Consumer Voice for Quality Long-Term Care (the Consumer Voice) and accompanying fact sheets are designed for advocates and consumers who are currently receiving or who may in the future receive long-term services and supports in the community. The purpose of these materials is to inform advocates and consumers about options for long-term services and supports, and to empower consumers - through education - to effectively advocate on their own behalf. Access the pdf version here.