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Pilot States Announced for Initiative Dedicated to Achieving Quality Care for Older Adults

February 17, 2011


The Consumer Voice, is pleased to announce CaliforniaNew MexicoOhioVermont and Virginia as state pilot projects for its Consumers for Quality Care, No Matter Where initiative. Consumers for Quality Care, No Matter Where, is a three-year project, which will expand the Consumer Voice's national grassroots advocacy network to focus on issues faced by older long-term care consumers who receive care and services in non-nursing home settings. The initiative will build a strong consumer voice to advocate for well-coordinated, accessible, quality home and community-based services.

In the pilot states, the Consumer Voice will partner with organizations to identify barriers that consumers face in accessing quality care at home and develop strategies to address key public policy issues. The Consumer Voice will also work with the states to develop models of consumer engagement that identify, educate and mobilize consumers around state and national policy issues related to home and community-based care.A state advisory committee will be established in each pilot state to guide the project.

"Consumers for Quality Care, No Matter Where presents an exciting opportunity to partner with consumers and advocates from across the country," said Sarah F. Wells, executive director. "The Consumer Voice has a long history of advocating for quality care in nursing homes; this initiative allows us to use that valuable experience and advance consumer advocacy in all care settings."

Additionally, the project will facilitate collaboration among national organizations to implement health reform, create a consumer perspectives report on quality with policy recommendations responsive to the needs of a diverse, aging population, develop consumer resources and provide training for consumers and consumer advocates.

The Consumer Voice is widely recognized as the only national organization bringing consumers' voices directly to federal policy discussions and was instrumental in passing the 1987 Nursing Home Reform Act, which created the framework for nursing home regulation and consumer protection. The organization was also a leader in the passage of the Nursing Home Transparency and Improvement Act, the Elder Justice Act and the Patient Safety Act in the Affordable Care Act.

To learn more about this initiative, visit our Consumers for Quality Care, No Matter Where webpage.