Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

Consumer Engagement


Consumer Voice engages with long-term care consumers in a variety of ways.  The consumer perspective informs our priorities in policy work, development of resources, and advocacy in long-term care across all settings.

Consumer Stories

Consumers from across the country have shared their experiences.  Click here to read their stories.

During the COVID-19 pandemic, residents shared their experiences.  See their videos and essays here.

Tell Us Your Story

Tell us about your experience in receiving long-term care services and supports.  

  • How have you received or not received quality care?  
  • What types of changes would you like to see in your care and the care of other consumers nationwide?

 Email your story to info@theconsumervoice.org.

Consumer Advisory Council

The Consumer Advisory Council is a group of engaged consumers who engage in discussion, direct the Consumer Voice to issues, and comment on policy change in long-term care with other organizations and federal agencies.  Click here to view the current council.