Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesSee below for PowerPoint slides and handouts used during the 2022 Consumer Voice Conference. This page will continue to be updated as materials become available.
Tuesday, November 15 |
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8:30am – 10:30am |
Opening Remarks & Welcome Opening Plenary - The National Imperative to Improve Nursing Home Quality: Fixing a Broken System |
11:00am – 12:15pm |
Lessons Learned from the Outliers - Maintaining Staff Stability and Enhancing Resident Safety During the Pandemic |
Using Financial Data for Successful Nursing Home Advocacy |
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Running Toward the Fire: Collaboration Between the LTCO and Protection & Advocacy System When Institutions Fail |
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2:00pm – 3:15pm |
Capacity for What? How Understanding Legal Concepts of Capacity Can Help Ombudsmen Maximize Resident Autonomy and Dignity |
Quality Jobs, Quality Care: The Role of Labor Organizations in Improving the Quality of Resident Care |
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Systemic Litigation to Protect Nursing Facility Residents |
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3:45pm – 5:00pm |
Ombudsman Volunteer Management |
Finding Comfort: Living with Advanced Dementia in Residential Care |
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The Truth is Out There |
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7:00pm – 9:00pm |
Dessert Reception |
Wednesday, November 16 |
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8:30am – 10:00am |
Plenary - A Minimum Staffing Standard and Financial Transparency: The Keys to Better Care for Nursing Home Residents |
10:30am – 11:45am |
Advocating for Quality Care and Treating Symptoms of Dementia Without Drugs |
An Evidence-Based Solution to Resident-to-Resident Aggression |
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Nursing Home Quality Improvement through Culture Change: Quality of Life and Good Clinical Care Need to Go Hand in Hand |
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12:00pm – 1:30pm |
Luncheon |
2:00pm – 3:15pm |
Train the Trainer: LTCOP Initial Certification Training Curriculum |
Ombudsman Partnerships with Legal Services: Enhancing Resident Advocacy in Facility-Initiated Discharge Situations |
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The Impact of Structural Racism on Quality and Equitable Long-Term Care |
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3:45pm – 5:00pm |
Plenary – Finding, Having, and Holding on to Hope |