Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19See below for PowerPoint slides and handouts used during the 2022 Consumer Voice Conference. This page will continue to be updated as materials become available.
Tuesday, November 15 |
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8:30am – 10:30am |
Opening Remarks & Welcome Opening Plenary - The National Imperative to Improve Nursing Home Quality: Fixing a Broken System |
11:00am – 12:15pm |
Lessons Learned from the Outliers - Maintaining Staff Stability and Enhancing Resident Safety During the Pandemic |
Using Financial Data for Successful Nursing Home Advocacy |
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Running Toward the Fire: Collaboration Between the LTCO and Protection & Advocacy System When Institutions Fail |
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2:00pm – 3:15pm |
Capacity for What? How Understanding Legal Concepts of Capacity Can Help Ombudsmen Maximize Resident Autonomy and Dignity |
Quality Jobs, Quality Care: The Role of Labor Organizations in Improving the Quality of Resident Care |
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Systemic Litigation to Protect Nursing Facility Residents |
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3:45pm – 5:00pm |
Ombudsman Volunteer Management |
Finding Comfort: Living with Advanced Dementia in Residential Care |
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The Truth is Out There |
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7:00pm – 9:00pm |
Dessert Reception |
Wednesday, November 16 |
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8:30am – 10:00am |
Plenary - A Minimum Staffing Standard and Financial Transparency: The Keys to Better Care for Nursing Home Residents |
10:30am – 11:45am |
Advocating for Quality Care and Treating Symptoms of Dementia Without Drugs |
An Evidence-Based Solution to Resident-to-Resident Aggression |
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Nursing Home Quality Improvement through Culture Change: Quality of Life and Good Clinical Care Need to Go Hand in Hand |
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12:00pm – 1:30pm |
Luncheon |
2:00pm – 3:15pm |
Train the Trainer: LTCOP Initial Certification Training Curriculum |
Ombudsman Partnerships with Legal Services: Enhancing Resident Advocacy in Facility-Initiated Discharge Situations |
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The Impact of Structural Racism on Quality and Equitable Long-Term Care |
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3:45pm – 5:00pm |
Plenary – Finding, Having, and Holding on to Hope |